I have this GP problem and I have the answer but I don’t understand.
Would anyone can help to explain ?
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As I understand it, this is a solution you were given, and you want to understand it. It appears to be finding the variance of a distribution where x = 1, 2, 3, ..., and [MATH]P(x) = (3/4)^{x-1}(1/4)[/MATH]. But you are not asking about that part, only about how to determine the sum
[MATH]\sum_{k=1}^{\infty}k^2(3/4)^{k-1}(1/4) = 28[/MATH],
in order to fill in the step. (The mean must have been previously determined to be 4, which accounts for the rest of the expression.)
There is probably a specific name for this type of series (it most definitively is not geometric), and a standard method for evaluating it; but since it does indeed have some similarities to geometric series, so try doing what you do to sum such a series! If the sum is S, and r = 3/4, try finding T = S - rS. That won't be something you can immediately sum, but try repeating the same general idea again. You'll get somewhere, and you won't be depending on someone else to give you answers. (I almost got the correct answer, but probably made a little mistake somewhere.)
Now, it would be very helpful if you would tell us about the context of the problem, which might make it easier for us to see what you need to do (and might even let us find an easier way to solve your problem). And it would definitely have helped if you had not called it a "GP problem", confusing everyone. The series (not a GP) is just the one step in the work you showed that you are asking about, not the whole problem.