Part c, plug values into your derivative. If it's > 0, then it's increasing. If it's negative, it's decreasing.
Part d, if f''(x)>0 on an interval, then concave up.
If f''(x)<0 on an interval, then concave down.
To find inflection points, set the 2nd derivative equal to 0 and solve for x.
Since this is a nice continuous curve, we can:
\(\displaystyle \L\\y''=(9x^{2}-12x+2)e^{-3x}\)
Note the quadratic.
\(\displaystyle \L\\9x^{2}-12x+2=0\)
Solve to find your inflection points. That's where it changes concavity.
Check points on either side of the inflection points to see whether it's up or down.
i.e. Check f''(1)=-.049787... It's concave down at x=1.
It helps to graph these to see where they're increading, decreasing, up, down, etc.