First, lets rewrite the problem using the latex code.
\(\displaystyle 3x^4-27x^2=\) ................First, lets see if we can use the distributive law
\(\displaystyle =3x^2(x^2-9)\) ...............3x^2 is the common factor for both terms
\(\displaystyle =3x^2(x-3)(x+3)\) ......Here we use difference of squares to further factor the brackets
You see, your answer was correct, but it was incomplete. After you use difference of squares, you will have complete answer.