It would have been helpful if you had told us the whole story from the start, as we ask in our submission guidelines (which nobody seems to read and follow). Bare problems are not a good way to get started; context can work wonders.
Now you have to do the same thing we have to do: chase down the information this boy is withholding from you! If this is for a class, he must have been taught something about it. If it is not in his textbook or class notes, then maybe he wasn't paying attention somewhere. If he were asking me for help in person, I would quickly have my hands on whatever material he had brought with him to look for relevant information; that includes the website (many of which have a button to show examples or other information, which many students have never even noticed).
But in addition to that information you can request, there's a little more that you may already know. Do you have an idea what course he is taking and what topics he has been learning? How old is he? Also, are there any specific instructions with the question, such as how many decimal places they want, or a specific form such as a simplified fraction or a percentage? When I help a student with a computer problem like this, that's one of the first things I look for; I tell them to always check "the blue letters", since such instructions are often in blue on their site.