for completing the square
x^2 + 4x = 9
halve the coefficient of the linear term (that's the "4"), and square the result, then add the result to to both sides ... (half of 4 is 2, 2^2 = 4)
x^2 + 4x + 4 = 9 + 4
x^2 + 4x + 4 = 13
the left side is a perfect square ... factor it
(x + 2)^2 = 13
"un"square both sides ...
x + 2 = +/- sqrt(13)
isolate x ...
x = -2 +/- sqrt(13)
you're done, kapish?