Hello, I'm wondering if it's possible to figure out the average customer wait time (or any other predictive measure that would be helpful to the customer) with the limited information I have. I only know:
In the last 365 days, the company received 346 requests
Of these 346 requests received in the last year, 231 have been fulfilled
Is this enough information to make any kind of predictive measure that would be helpful to the customer?
I don't have access to data about time from request open to request close, unfortunately.
Thank you for the help!
In the last 365 days, the company received 346 requests
Of these 346 requests received in the last year, 231 have been fulfilled
Is this enough information to make any kind of predictive measure that would be helpful to the customer?
I don't have access to data about time from request open to request close, unfortunately.
Thank you for the help!